If you booked directly with the hotel, reservations must be canceled 72-hours before your arrival to avoid the penalty of one night’s room and tax charge. If you booked through any third party, you must contact them directly to cancel your room and adhere to their specific cancelation rules as they may differ from the hotel rules. For more information contact our reservations department at 714-776-6120, or email to stay@hojoanaheim.com.